Digital Goods Refund Policy

1. Digital Download Nature

Due to the immediate digital delivery nature of downloadable brush packs (.brushset, .abr, .sut), sales are generally final once the digital files have been delivered and accessed.

2. Our 100% Satisfaction & Defect Guarantee

If you encounter any corrupted archive files, missing format assets, duplicate charges, or unexpected software incompatibility that our support team cannot resolve within 48 hours, we will gladly issue a full 100% refund.

3. How to Request Assistance or a Refund

Email Awais Shaukat's support team at support@awaisshaukat.com with your Order ID and we will respond within 24 hours.